Privacy policy

(hereinafter referred to as “T.S.”) is engaged in the travel business and handles important personal information of our customers. We have established and implemented a personal information protection policy for the purpose of earning the trust of our customers.

We will define the purpose of use of personal information obtained in the overall services we provide, and use the information within the scope of that purpose. We will not use personal information beyond the scope necessary to achieve the specified purpose of use (use for purposes other than the stated purpose). We will also take measures to ensure that personal information is not used for purposes other than those specified.
We will provide thorough employee training and properly dispose of personal information after the purpose of use has been completed.

We will take necessary and appropriate security measures to prevent leakage, loss, or damage of personal information.

The Company shall establish a “Personal Information Consultation Service” to appropriately respond to complaints and consultations from the owner of personal information.

We will comply with all laws, regulations, national guidelines, and other standards regarding the handling of personal information.

We will establish a personal information protection management system and continuously review and improve it.

Contact for inquiries about the contents of the personal information protection policy
[Personal Information Consultation Desk]
Telephone number: 03-6275-2788
Hours: Weekdays 10:00-18:00

Date of enactment: November 1, 2014
T.S. Co.
Representative Director: Takaya Tomose

Handling of Personal Information
In accordance with the “Personal Information Protection Policy,” we handle personal information obtained from customers, including name, nationality, date of birth, passport No., address, telephone number, e-mail address, and gender, as follows.
That includes those acquired in the Internet services we provide.
Please note that the provision of personal information is voluntary, but if you do not provide it, you may not be able to use our services.

1.purpose of use
We will use the personal information provided by you for the following purposes.
(1). For the purpose of concluding a travel contract with a customer.
(2). To contact the customer.
(3). To handle various procedures for transportation, accommodation, etc. for the trip applied for by the customer.
(4). To arrange for insurance to cover expenses in the event of an accident, etc., for which the Company is responsible under the terms of the travel contract.
(5). To make arrangements for and receive the travel and other services that the customer has applied for.
(6). To provide information on travel products and campaigns.
(7). To prepare statistical data.
(8). To improve our services and correct problems.
(9). For employment applicants, to select and contact applicants for employment.
(10). To respond to inquiries received from customers. 2.

2.security control measures for personal information
We will strive to prevent leakage, loss, or damage of personal information by implementing appropriate security measures.
(1) Organizational safety control measures
The Company will ensure that personal data is handled in accordance with the basic handling methods established in advance by persons in positions of responsibility.
In the event of a leakage, etc., the Company will confirm in advance the reporting and communication system, etc., to be established by employees to the person in a responsible position.
The person in a responsible position will periodically inspect the status of personal data handling.
(2) Personal Safety Control Measures
(1) Personnel security control measures: Employees will receive periodic training on matters concerning the handling of personal data.
The confidentiality of personal data will be incorporated into employment regulations, etc.
(3) Physical security control measures
(iii) Physical Security Control Measures: The Company will take measures to ensure that personal data cannot be easily viewed, etc., by anyone other than employees who are authorized to handle personal data and the individual to whom the data pertains.
(iii) Physical Security Control Measures ・Devices handling personal data, electronic media containing personal data, or documents containing personal data will be stored in a lockable cabinet, storeroom, or other such location.
When carrying electronic media containing personal data or documents containing personal data, the Company will take safe measures to prevent loss, theft, etc., such as setting passwords, enclosing the media in envelopes and placing them in bags, etc.
The Company will ensure that the person in a responsible position confirms that the personal data has been deleted or that the equipment, electronic media, etc. on which the personal data was recorded has been disposed of.

3.Provision of Personal Information to Third Parties
We will provide your personal information (name, nationality, date of birth, passport number, etc.) to carriers, accommodation facilities, etc. by fax or e-mail to the extent necessary to achieve the purpose of use, such as arranging the trip you have applied for and other services we will provide.

4.Disclosure, Correction, Suspension of Use, etc. of Personal Information
Customers may request the disclosure, notification of purpose of use, correction, addition or deletion, refusal of use or provision, or disclosure of records of provision to a third party of their personal information held by the Company.
Please note that only in the case of a request for notification of purpose of use or disclosure or disclosure of records of provision to a third party, the following amount of money (including our reply fee) will be charged per one request. Please enclose a postal fixed-sum money order for the following amount when mailing the request documents.
Fee amount: 1000 yen.

Provision of Personal Information to Third Parties
We will provide your personal information (name, nationality, date of birth, passport number, etc.) to carriers, accommodation facilities, etc. by fax or e-mail to the extent necessary to achieve the purpose of use, such as arranging the trip you have applied for and other services we will provide.

Disclosure, Correction, Suspension of Use, etc. of Personal Information
Customers may request the disclosure, notification of purpose of use, correction, addition or deletion, refusal of use or provision, or disclosure of records of provision to a third party of their
personal information held by the Company.
Please note that only in the case of a request for notification of purpose of use or disclosure or disclosure of records of provision to a third party, the following amount of money (including our reply fee) will be charged per one request. Please enclose a postal fixed-sum money order for the following amount when mailing the request documents.
Fee amount: 1000 yen.

5.matters concerning personal information subject to disclosure
(1) Business name: T.S. Co.
2F Ginza Musashino Building, 7-17-1 Ginza, Chuo-ku, Tokyo
Representative Director: Takaya Tomose
(2) Personal Information Protection Manager: Manager, Administration Department
Contact: Personal Information Consultation Desk
(3) Purpose of use of all personal information subject to disclosure
Employee information: For labor management
Applicant information: For employment selection
Business partner information: For business communication
Traveler information provided by overseas travel agencies: For various procedures related to travel, such as transportation and accommodation
(4) Contact for complaints regarding handling of personal information subject to disclosure
Personal Information Consultation Desk
(5) Procedure for disclosure
Stipulated in “4. Disclosure, Correction, and Suspension of Use of Personal Information

6.changes to personal information protection policy
We reserve the right to change our personal information protection policy (including this “Handling of Personal Information”) at any time, except as otherwise provided by law. We reserve the right to change the Personal Information Protection Policy (including this “Handling of Personal Information”) at any time, except as otherwise provided by law or regulation. By using our services after such changes have been made, you are deemed to have agreed to such changes.

[Personal Information Consultation Service]
Telephone number: ⁺813-6275-2788
Hours: Weekdays 10:00-18:00

[Name of authorized personal information protection organization and contact for complaint resolution]Our company is a target business of the following authorized personal information protection organization.You may also contact the following regarding our company’s handling of personal information.

Name of authorized personal information protection organization
Japan Information Processing Development Corporation
Contact for resolution of complaints
Secretariat of the Authorized Personal Information Protection Organization
Address
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Telephone number
⁺813-5860-7565 / ⁺81120-700-779